Shipping policy
Shipping Policy for Cerulean Social
Last Updated: January 20 2024
Welcome to Cerulean Social. This shipping policy applies to the delivery of digital products and services, including finished logos, website designs, and fulfillment of marketing services and reports.
Digital Delivery
At Cerulean Social, we specialize in digital services and products. As such, our 'shipping' is primarily electronic.
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Finished Logos and Website Designs:
- Delivery Method: Completed logos and website designs will be delivered to clients via email or through a secure online portal.
- Timelines: Delivery timelines will be stipulated in the client's service agreement. We strive to meet all deadlines and will communicate any potential delays promptly.
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Marketing Services and Reports:
- Report Delivery: Marketing reports will be sent electronically on a pre-agreed schedule, as outlined in the service agreement.
- Service Fulfillment: All marketing services will be executed as per the timeline discussed with the client at the onset of the project.
Client Responsibilities
- Accurate Information: Clients are responsible for providing Cerulean Social with accurate email addresses and contact information to ensure successful delivery.
- Review and Feedback: Upon receipt of digital products or reports, clients are expected to review and provide any necessary feedback or approvals in a timely manner.
Revisions and Adjustments
- Any requests for revisions or adjustments to digital products must be made in accordance with the terms outlined in the service agreement.
Technical Issues
- In case of technical difficulties in receiving or accessing the delivered materials, clients should contact Cerulean Social immediately for assistance.
Contact Information
For any questions regarding this shipping policy or for assistance with delivered products, please contact us:
- Email: bryan@cerulean-social.com
- Phone: (954) 328-3676
- Address: 1412 NW 2 Ave, Fort Lauderdale, FL, 33311